LIVE DEMO
Demo town: Boiling Springs, NC · built from public information
This is a demonstration, not an official Town of Boiling Springs service. The front desk is grounded only in the town's public website information; sample meeting content is fictional. Every output below is a draft for clerk review — TownDesk never publishes anything on its own.

24/7 Resident Front Desk · LIVE AI

This is what residents see on the town website at 9 PM on a Sunday. Ask it anything a resident would — trash pickup, water bills, when council meets, how to reach the clerk. Then open the Staff Console in another window, and watch the AI step back the moment you (the clerk) join the conversation.

Try this script:
1. Ask: "When does the town council meet?"
2. Ask: "How do I pay my water bill?"
3. Ask something it can't know: "What's my water balance?" — watch it refuse to guess and offer a message instead.
4. Say: "I want to talk to a real person" — then open the staff console and reply as the clerk. The AI goes quiet the second you're live.
Open the Staff Console (you're the clerk) →
📞 It answers the phone, too. Call the demo town-hall line right now — (980) 449-3206 — and ask it the same questions out loud.

In production this sits on the town's own website and phone line, catches the questions that would otherwise become voicemails, and alerts the clerk by text the moment a resident asks for a human.

Minutes in Minutes DRAFT — CLERK APPROVES

Upload a meeting recording or paste a transcript. TownDesk drafts NC-format minutes: members present, every motion with mover, seconder, and vote — and closed sessions are automatically kept out of the public minutes per G.S. 143-318.11.

Fastest demo: click Load sample meeting below — a fictional council meeting — then Generate. Watch what it does with the closed session.
or
Drafting minutes — usually 15–30 seconds…
You can edit the draft right here before exporting.
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Records Requests DRAFT — CLERK APPROVES

Enter a public records request as it came in. TownDesk drafts the acknowledgment letter, a fill-in response letter, and a processing checklist aligned to N.C.G.S. Chapter 132 — with judgment calls flagged for the town attorney.

Drafting letters…

Open request tracker PERSISTENT

Every logged request, its age, and its status — so nothing slips. NC law requires responding "as promptly as possible"; anything over 10 days shows red.

ReceivedRequesterRequestAgeStatus
No requests logged yet.

The Grant Hunter DRAFT — CLERK APPROVES

Describe a project your town wants funded. TownDesk matches it against NC and federal programs built for small towns — Golden LEAF, Rural Transformation, CDBG, PARTF, USDA — and drafts the need-and-impact narrative.

Matching programs and drafting…